Refund policy
Hassle-Free Returns & Exchanges
At OMA EM, we want you to love your swimwear! If you're not satisfied with your purchase, we offer returns and exchanges under the following conditions:
1. Returns & Exchanges Eligibility
- Items must be unworn, unwashed, and with tags attached.
- Returns must be requested within 7 days of delivery.
- Due to hygiene reasons, swimwear with removed liners or signs of wear cannot be returned.
2. How to Return or Exchange
- Email us at OMAEM.LLC@GMAIL.COM with your order number and reason for return/exchange.
- We’ll provide return instructions and a return shipping address.
- Once we receive and inspect the item, we’ll process your refund or exchange within 7 business days.
3. Refunds
- Refunds are issued to the original payment method.
- Shipping fees are non-refundable unless the return is due to our error.
- A restocking fee of 10% may apply in some cases.
📌 For any questions, contact us at OMAEM.LLC@GMAIL.COM.